TaskCall is a modern, economical incident management platform for IT and DevOps teams. Cut your MTTR to minutes with on-call rotation, automated escalation, noise reduction and a broad set of integrations.
Pipe every alarm source — front-end checks to cloud monitors — into TaskCall, and the platform routes alerts to the right person, at the right time, with the right context.
Multi-tier, dynamic on-call schedules. Auto-routing to the correct owner; day, night, weekend and holiday scenarios from one screen.
Open, claim, escalate and resolve from one panel. Mobilise the team before customers feel the impact.
Collapse dozens of alarms about the same problem into a single incident; cut alert fatigue.
Measure team productivity with MTTA, MTTR, on-call load and incident distribution metrics.
Direct integration with front-end, server and cloud monitors plus error trackers. PRTG, Datadog, Sentry, Sumo Logic and more.
Native iOS and Android apps; push notifications, audible alarms and fast acknowledge — respond from anywhere.
A no-hidden-fees incident management option that delivers most of what the larger competitors offer at up to 50% less.
Alarms from PRTG Network Monitor become incidents directly through the TaskCall webhook integration. The on-call rotation, escalation and noise-reduction layer completes the monitor + response pair.
Lower TCO than competing platforms for comparable capabilities.
24×7 customer support access across all plans.
Connect back-end incidents to customer support context — tickets impacted by the same issue are related automatically.
New integrations and features ship continuously at a weekly average deployment cadence.
Free plan for up to 10 users — start without additional financial overhead. Move to the right plan as you grow.
Fill out the form and the CyberDistro DevOps team will design a reference integration architecture for you.
Differences from competing platforms, PRTG integration, mobile support and SLA tracking.
TaskCall delivers most of the core on-call management, incident response and event intelligence capabilities at up to 50% less than its competitors. 24×7 customer support is included in every plan, whereas the competitors typically gate that to top-tier packages. With the announced shutdown of Opsgenie, TaskCall is also a natural migration path for existing Opsgenie users.
PRTG's HTTP webhook notification action is pointed at the TaskCall incident endpoint. TaskCall auto-parses the PRTG sensor ID, state and message and routes the alert to the correct service and on-call team. When the sensor clears, auto-resolve fires. For the detailed scenario, visit our PRTG page.
The plan model is per-user monthly subscription with no annual commitment requirement. A Free plan covers up to 10 users. Higher tiers unlock more integrations, event-intelligence rules and SLA capabilities. CyberDistro can arrange regional licensing and billing.
iOS and Android mobile apps support push and audible alarms, fast acknowledge, incident ownership, runbook viewing, on-call status visualisation and in-app chat. For night-shift scenarios, the critical alarm mode can ring even on silenced phones.
You define SLA targets per service (MTTA / MTTR / response time) and TaskCall reports each incident against those targets. As an SLA breach risk approaches, automated escalation rules can fire. Reports export to PDF and CSV.
Monitoring tools: PRTG, Datadog, New Relic, Prometheus, Sumo Logic, Grafana. Error tracking: Sentry, Rollbar. Communication: Slack, Microsoft Teams, email, SMS, voice. Ticketing: Jira, ServiceNow, Zendesk. Webhook & API: generic webhook and REST API for everything else.
TaskCall is a SaaS platform; servers are hosted with cloud providers. We recommend not writing personal data into incident content; field-level constraints can be defined where needed. CyberDistro supports DPIA (Data Protection Impact Assessment) deliverables.
Service definitions, on-call rotations and escalation policies are largely automated through API export/import. The CyberDistro team supports the transition with parallel-run, training and test scenarios; a typical migration completes in 1–2 weeks.
Official platform pages, integration guides and frequently referenced blog posts.
Product overview, plans and customer stories — the official platform page.
Visit SiteOfficial TaskCall docs: step-by-step routing of PRTG sensor alarms to TaskCall via webhook.
Open GuideFull schema for programmatic incident trigger, acknowledge, escalate, resolve and workflow endpoints.
API DocsDynamic rotational schedules, overrides and mobile management capabilities.
ExploreMigration scenarios and alternative platform comparisons following the Opsgenie shutdown.
Open BlogOfficial comparison: Starter $9, Business $19, Digital Ops $29 per user/month. Up to 50% savings versus PagerDuty.
Open BlogTaskCall incident response and on-call integration for ICS, SCADA and IIoT monitors.
ExploreThe CyberDistro PRTG page: TaskCall companion callout and the PRTG + TaskCall reference architecture.
PRTG PageTalk to the CyberDistro team for TaskCall licensing, training and technical support.
Contact Us